Welcome to Suntec

Customer Service

Shipping & Delivery

- We use International Air Mail
- Ship out within 3 business days once the payment has been cleared
- Shipping takes approximate 7-15 business days for delivery to 
- Buyer is responsible of the custom/ import tax within your country.

Shipping Countries and Cost

Shipping to country as below for HK$100 per item

Argentina, Australia, Austria, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Indonesia, Ireland, Japan, Maylasia, Madlives, Netherlands, Norway, Poland, Portugal, Romania, Russia, Singapore, South Korea, Spain, Swedan, Switzerland, Thailand, United Kingdom, United States.

Shipping to country as below for Free

China, Hong Kong, Macau, Taiwan

If your country is not listed above, you may contact us for inquiry.

If you have any question for shipping, please feel free to contact us. 

Returns & Replacements

- We accept non-working item for product replacement.
- Returning item must in original packing and contact us within 15 business days from purchase.

- Shipping cost and handling fee will be responsible by buyer.

- Please contact suntec@hksuntec.com for return shipment. No return will be accpeted if not contact us in advance.

Payment

- We only accept Paypal.